Smart Events International is proud to present this NEW advanced masterclass from the popular professional events series for Administrative Professionals, Executive Assistants, Personal Assistants and Office Managers in Europe, USA & Canada
Take part in the world-famous life-changing workshop for Administrative Professionals, Executive Assistants, Personal Assistants and Office Managers!
We believe that the PA/EA is the new power job of the modern digital age and the key business partner to company’s management! This advanced program will support you to reach your professional goals, build powerful professional image, achieve new level of professional development, to easily resolve the complexities of the fast and volatile modern workplace, while maintaining a front line poise and professionalism with ease like never before!
Thousands of professional / executive / personal / team / office / project / administrative assistants from Europe, USA & Canada witness how our trainings have helped them develop new credibility and power, build skills and habits for excellence in performance, coordinate office balance and advance their careers – check out what they have to say about us.
Smart Events International’s globally popular PA/EA/Admin masterclasses have attracted audiences from leading companies and organizations such as: Google, CERN, World Health Organisation, World Trade Organisation, PWC, EY, Royal Bank of Canada, Barclays Bank, Credit Suisse, Zurich Re, Exxonmobil, Roche, Novartis, Swarovski, Honeywell, IBM, Amazon, Unilever, Kelloggs … and achieved a FIVE STAR RATING, based on audience experience with the program, trainer & organisation.
The average international rating of this Masterclass is
4.91
for program, trainers and organization
based on audiences’ evaluations from hundreds of events in Europe, USA & Canada
Geneva
POSTPONED
New date will be announced
Basel
POSTPONED
New date will be announced
Venue location:
Radisson Blu Hotel, Basel
Zurich
POSTPONED
New date will be announced
THIS EVENT IS FOR ALL AMBITIOUS:
Executive Assistants
Personal Assistants
Assistants to CEOs and Board Members
Administrative Assistants and Managers
Office Managers
Project Assistants and Managers
Team Assistants
PA Leaders and Trainers
Administrative Assistants
Administrative Managers
Office managers
Project assistants and managers
Session 1 - Top skills for the Advanced, Agile and Modern AssistantSession 2 - The resilient and indispensable innovative assistantSession 3 - The new age assistant - the emotionally intelligent leaderSession 4 - Future proofing your role
Session 1 – Top skills for the Advanced, Agile and Modern Assistant
- Understanding your own behavioral style – key factor in effective leadership support and partnership
- How to work with different personality types from co-workers and clients
- Change Management: How to work with different management styles
- Being a change agent – practical steps in overcoming resistance to change: Improve communication and reduce conflict between individuals and teams
- Techniques and approaches to build resilience
- Appreciate your own and others strengths and weaknesses
- Understand yourself, your boss and your colleagues
Session 2 – The resilient and indispensable innovative assistant
- The 4 different styles of behavior
- Position your role in the new dynamic workplace: Understanding your own natural behavioral style is a key factor in effective leadership and partnership
- Collaborate to innovate: Recognize the different styles in others and understand how best to work with them
- Position your role in the new dynamic workplace: Learn to style-flex to engage with and influence others
- How to use your emotional intelligence to manage your responses: Build rapport and improve relationships
- Improve communication and reduce misunderstanding
- Problem-solving techniques: Reduce conflict between individuals and team
Session 3 – The new age assistant – the emotionally intelligent leader
- Describe what emotional intelligence is and why it is important at work
- Emotional intelligence self-assessment
- Recognize emotions and how they affect your behavior
- Learn about your values – a thought provoking and practical exercise
- Learn 5 core emotional competencies at work
- Take action to develop your emotional intelligence
- Understanding your values and leading in the VUCA world
Session 4 – Future-proofing your role – Secrets of an Award-Winning Assistant
- Create a personal policy relevant to your future career
- Top 8 competencies necessary for the future assistant
- Complete a ‘Wheel of learning’ with competencies necessary for your role
- Rate yourself on the ‘Wheel of emotional intelligence’
- Goal setting and action plan – the future may never seem so bright!
Expert Trainer
Sue France FCIPD, FInstAM, INLPTA
The UK Times Crème/DHL PA of the Year 2006
Author of award winning “The Definitive Personal Assistant & Secretarial Handbook”
& “The Definitive Executive Assistant & Managerial Handbook”
Finalist – International Business Woman of 2012
Finalist in the European Smart PA of the Year 2007
Judge for PA of the year awards
UK Chairman European Management Assistants networking
Fellow of the Institute of Administrative Management
Certified TetraMap® Facilitator – behavioural profiling
Certificate in life coaching, NCFE & Newcastle College
Certified Neuro Linguistic Programming Practitioner
Editorial board member & article author for ‘Executive Secretary’ magazine and other publications
Sue France is an internationally renowned motivational speaker, coach and trainer and the author of the successful worldwide books: The award winning book – “The Definitive Executive Assistant & Managerial Handbook” – published November 2012 was voted as the best book for a PA by Member’s Voice Awards, PA Assist.com 2015 and “The Definitive Personal Assistant & Secretarial Handbook” – the 3rd edition published August 2015 (now including neuroscience) voted 2ndin the Member’s Voice awards. Both books have been endorsed by The Institute of Administrative Management and both are used on business administration courses and by secretarial colleges as required reading.
Find out more at www.suefrance.com
WHAT ASSISTANTS AROUND THE WORLD SAY ABOUT OUR PA/EA/ADMIN EVENTS:
Excellent speaker and motivator. After this summit, I am looking forward to apply and experiment everything I have learned. Very inspiring and refreshing. I feel empowered and energized. Great tips and tricks. Thank you!
Excellent seminar! Sue France is a captivating speaker, kept my full interest at all times.
Sue was very interesting, loved her stories and learned a lot through her life experiences.
I got my drive and motivation to move forward, plan my actions, do things differently and better. So thank you for today!
It was really inspirational to listen and understand how to be a PA and become a successful role model, trainer and woman! The seminar helped me to believe that I am on the right way to my bright future! Thank you Sue!
“Sue is a fantastic trainer!!! She delivered Secretarial Training to the ladies in our office and she kept it interesting and fun whilst also informative and extremely helpful. Her tips and skills were passed on from her extensive experience and her enthusiasm rubbed off on us all. I would highly recommend her.”
Seminar was full of new and useful information. The group activities allowed us to hear different opinions and solutions.
Fantastic information and great networking opportunity!
Excellent Summit, very well organized, documented, funny and interesting. Thank you!
Sue is fantastic, everything she talked about was helpfu
Found the seminar to be both engaging and interactive, which for me is a great way to learn new things as well as find out ways to improve on what I already know.
I was recently fortunate enough to attend one of Sue France’s workshops at the Behind Every Leader Conference in California. I would highly recommend any chance you can get to attend a workshop or read her books “The Definitive Personal Assistant & Secretarial Handbook,” and “The Definitive Executive Assistant & Managerial Handbook.”
Love how interactive the seminar is! The speaker is fun and so interesting to listen to, I loved all her stories.
Sue is a wonderful motivational speaker. I left the day very satisfied and refreshed.
Very interesting and informative. Great tips and tricks!
Thank you for the training in Dubai, it was pleasure meeting you I learned so much from the training it was encouraging, innovative.
Our past events’ participants include assistants from world leading organisations:
PARTICIPATION FEE
Early Booking Fee
- * Available until March 15th
- 399 CHF
- INCLUDES:
Participation Fee
Training Manual
Personalised Profiling Instrument Test
Lunch and refreshments
Certificate - *All Taxes Included
Regular Fee
- 479 CHF
- INCLUDES:
Participation Fee
Training Manual
Personalised Profiling Instrument Test
Lunch and refreshments
Certificate - *All Taxes Included
THE BEST THING YOU CAN DO FOR YOUR CAREER – Sign up today!
Seat are limited. First come – first served!
Contact us now at
+389 2 30 077 or office@smartevents.biz
or fill in this form for reservations and questions.
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