Top Business Skills

Do something great for You & Your career success in 2025! Join the advanced professional Masterclass

TOP BUSINESS SKILLS FOR 2025

Practical Tools for Communication, Collaboration, Time & Stress Management

The only training You will need to boost your professional skills, empower excellence in your team’s communication and collaboration and reach your career & business goals in the new world of work!

Brought to you by Smart Events International – 5 rated training provider in Europe, USA & Canada – the team with a decades-long legacy of helping 1000s of business professionals to level up their careers and thrive at the workplace!

  • CAREER SUCCESS MADE EASY

  • ESSENTIAL SKILLS FOR 2025 WORKPLACE

  • SECRETS OF THE AWARD-WINNING MANAGERS

  • WHAT EVERY TEAM PLAYER NEEDS TO KNOW

  • EMPOWERING TEAM EXCELLENCE & COLLABORATION

  • BUDGET-FRIENDLY PARTICIPATION FEE

  • CERTIFIED MASTERCLASS

  • MASTER TIME, STRESS & ENERGY MANAGEMENT

  • PRACTICAL: REAL-LIFE LESSONS

  • NEW TOOLS FOR THE NEW WORLD OF WORK

  • 5⭐⭐⭐⭐⭐ RATED PROGRAM

  • FAST-PACED TRAINING - 1 DAY ONLY

Limited Seats Available – Sign up today, because even the best and most experienced professionals need an occasional ‘skills boost’ to level up & thrive in 2025!

  • 27 February 2025

  • 8:30 ~ 16:30

  • Park Hotel & Spa

PARTICIPATION FEE: 12.900 den. +DDV

GET YOUR TEAM TOGETHER!

BUY 2 GET 1 FREE

Register Now

Participation Fee includes:

  • full day participation
  • training manual and materials
  • Certificate
  • Lunch and refreshments in Park Hotel

SESSIONS

  • Session 1: Understanding your brain for excellence and advanced communication

    Objective: Equip participants with neuroscience-backed tools to enhance personal effectiveness and communication

    • Thriving in the ‘VUCA’ world, strategies to navigate and succeed in today’s dynamic and unpredictable challenges
    • Understanding your brain to maximize excellence
    • Debunking brain myths vs neuroscience truths
    • Leveraging the Reticular Activating System (RAS) to set and achieve
    • Techniques to manage Amygdala Hijacks and stay calm under pressure.
    • Applying the “USOFAR” technique to maintain focus during high-pressure situations
    • A practical exercise to gain and maintain confidence
    • Neuroscience insights into effective decision-making
    • Influence through strategic language choices
    • Sue France’s “SixEss for Success” model – practical applications for teamwork and leadership
    • Advanced questioning and active listening skills – a practical exercise

  • Session 2: The Flock Personality behavioural styles

    Objective: Strengthen leadership communication and adaptability by understanding diverse behavioural styles

    • Learn “The Flock Personality Styles” model created by Sue France to improve influencing and communication skills
    • Self-profiling exercise to enhance self-awareness as a leader
    • Understanding the four behavioural styles through team-based activities
    • Learn how to influence each style to get the results you want
    • Recognizing and responding to others’ styles to enhance collaboration
    • Fostering trust and collaboration across diverse personality styles
    • Learn to style flex to influence and engage with others
    • Practical strategies for managing team dynamics and conflicts
    • Building effective relationships

  • Session 3: Habits of resilient people, stress and time management

    Objective: Develop resilience and practical strategies to manage stress and time effectively

    • Identify resistance to change and how to overcome barriers
    • Understand the Change Curve – supporting individuals through change
    • Manage your mindset
    • Practical stress-reduction techniques, including a mindfulness exercise
    • Creating your “Circle of Control” to focus on what matters
    • Habits and techniques for sustaining mental toughness and adaptability
    • Neuroscience-backed tips for peak performance
    • Key habits of resilient individuals
    • Approaches to sustain mental toughness and adaptability

  • Session 4: Emotional Intelligence, values and goal setting

    Objective: Enhance self-awareness, emotional regulation, build effective relationships and set goals

    • Understand the importance of emotional intelligence
    • Learn 5 core emotional competencies
    • Increase your self-awareness
    • Conduct a personal SWOT analysis
    • Regulating behaviour to align with personal and organizational goals
    • How to build and maintain successful working relationships
    • The 5 stages of relationship building
    • Learn about your values – a thought provoking and practical exercise
    • Learn how to develop and use your emotional intelligence
    • Complete the wheel of learning and motivational tool
    • Set ‘SMARTER’ goals for personal and professional growth
    • Action Plan

KEY LEARNING POINTS of this 1-day Certified Masterclass:

  • Practical Tools for Self-Management and Team-Management in 2025
  • Enhanced Self-Awareness and Emotional Intelligence: Deepen understanding of personal strengths, values, and behavioural styles to build stronger relationships and foster a positive workplace environment
  • Improved Communication Skills at the workplace and within Teams: Gain advanced questioning, listening, and influencing techniques to enhance collaboration and team dynamics
  • Increased Resilience and Stress Management: Learn strategies to adapt to change, manage stress effectively, and maintain mental toughness in challenging situations
  • Practical Tools for Time and Energy Management: Discover neuroscience-backed methods to prioritize tasks, boost productivity, and optimize personal energy
  • Adaptability to Diverse Work Styles: Understand different behavioural styles and learn to flex communication approaches to engage and influence others
  • The Neuroscience of Success: Empowering excellence to unlock your potential & Career success in 2025
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WHAT PROFESSIONALS AROUND THE WORLD SAY ABOUT THIS MASTERCLASS

Excellent speaker and motivator. After this summit, I am looking forward to apply and experiment everything I have learned. Very inspiring and refreshing. I feel empowered and energized. Great tips and tricks. Thank you!
Excellent seminar! Sue France is a captivating speaker, kept my full interest at all times.
Sue was very interesting, loved her stories and learned a lot through her life experiences.

I got my drive and motivation to move forward, plan my actions, do things differently and better. So thank you for today!

It was really inspirational to listen and understand how to be a PA and become a successful role model, trainer and woman!  The seminar helped me to believe that I am on the right way to my bright future! Thank you Sue!

“Sue is a fantastic trainer!!! She delivered Secretarial Training to the ladies in our office and she kept it interesting and fun whilst also informative and extremely helpful. Her tips and skills were passed on from her extensive experience and her enthusiasm rubbed off on us all. I would highly recommend her.”

Seminar was full of new and useful information. The group activities allowed us to hear different opinions and solutions.

Fantastic information and great networking opportunity!

Excellent Summit, very well organized, documented, funny and interesting. Thank you!

Sue is fantastic, everything she talked about was helpfu

Found the seminar to be both engaging and interactive, which for me is a great way to learn new things as well as find out ways to improve on what I already know.

I was recently fortunate enough to attend one of Sue France’s workshops at the Behind Every Leader Conference in California. I would highly recommend any chance you can get to attend a workshop or read her books “The Definitive Personal Assistant & Secretarial Handbook,” and “The Definitive Executive Assistant & Managerial Handbook.”

Love how interactive the seminar is! The speaker is fun and so interesting to listen to, I loved all her stories.

Sue is a wonderful motivational speaker. I left the day very satisfied and refreshed.

Very interesting and informative. Great tips and tricks!

Thank you for the training in Dubai, it was pleasure meeting you I learned so much from the training it was encouraging, innovative.

Sue France (UK)

FCIPD, FInstAM, INLPTA
The UK Times Crème/DHL PA of the Year 2006

Author of award winning “The Definitive Personal Assistant & Secretarial Handbook”

& “The Definitive Executive Assistant & Managerial Handbook”

Finalist – International Business Woman of 2012

Finalist n the European Smart PA of the Year 2007

Judge for PA of the year awards

UK Chairman European Management Assistants networking

Fellow of the Institute of Administrative Management

Certified TetraMap® Facilitator – behavioural profiling

Certificate in life coaching, NCFE & Newcastle College

Certified Neuro Linguistic Programming Practitioner

Editorial board member & article author for ‘Executive Secretary’ magazine and other publications

Sue France is an internationally renowned motivational speaker, coach and trainer and the author of the successful worldwide books: The award winning book – “The Definitive Executive Assistant & Managerial Handbook” – published November 2012 was voted as the best book for a PA by Member’s Voice Awards, PA Assist.com 2015 and “The Definitive Personal Assistant & Secretarial Handbook” – the 3rd edition published August 2015 (now including neuroscience) voted 2ndin the Member’s Voice awards. Both books have been endorsed by The Institute of Administrative Management and both are used on business administration courses and by secretarial colleges as required reading.

Find out more at www.suefrance.com

The average international rating of our events is
4.91

For program, trainers and organization
based on audiences’ evaluations from hundreds of events in Europe, USA & Canada

About Smart Events International

Smart Events International is a leading corporate education provider, organizing specialized workshops and in-house trainings in Europe, USA & Canada with world top trainers and mentors.

Our core mission is to help our trainees have a better life by helping them learn smart techniques to advance in their careers.

Our past events’ participants include assistants and managers from Google, CERN, World Health Organisation, World Trade Organisation, PWC, Ernst & Young, Royal Bank of Canada, Barclays Bank, McGill University, Shoppers Drugmart, Roche, Novartis, Nestle, Swarovski, IBM, Amazon, UBS, P&G, Unilever, Kelloggs, United Nations, Wrigley, McKinsey, Children’s Hospital of Chicago, The American Marketing Association, Uber.

In these challenging times we feel like it is our responsibility now, more than ever to help you work smarter, stay focused, motivated and gain the essential skills and knowledge to thrive in the new, partly virtual workplace.

Therefore, we are packing and putting all of our expertise and knowledge in these webinars to help you thrive and shine in these tough times!

Our past trainings include participants from world-leading companies & organizations:

“In the midst of all crisis, there lies great opportunity!” – Albert Einstein 

The world has never needed competent, ambitious and advanced assistants as it does now! 

Do the best thing for your career and Sign Up today!

Contact us now at
USA & Canada Toll Free: 1(877)408 8308
Europe: +389 2 30 60 077
or fill in this form for reservations and questions.

Registration