Smart Events International – 5* rated training provider in Europe, USA & Canada

&

Andy Preston – World’s Top Recommended Sales Expert, Sales Influencer & Master Sales Trainer

proudly present

SALES & CUSTOMER SERVICE EXCELLENCE

MASTERCLASS 2024

with Andy Preston

World’s Top Recommended Sales Expert, Sales Influencer & Master Sales Trainer

  • WORLD CLASS TRAINER & 5* RATED EVENTS ORGANIZER
  • CERTIFIED 1-DAY TRAINING FOR SALES PROs
  • WIN YOUR BEST DEALS EVER IN 2024!
  • STAND OUT FROM YOUR COMPETITORS
  • CUSTOMER SERVICE EXCELLENCE TRENDS
  • SALES SUCCESS HACKS YOUR TEAM NEEDS
  • BECOME EVEN BETTER NEGOTIATOR & GROW FAST
  • MAXIMIZE YOUR CUSTOMERS’ ORDERS
  • AVOID BIGGEST SELLING MISTAKES IN 2024
  • ‘FUTURE-PROOF’ YOUR CAREER

Date

30 October 2024

Time

09:00 ~ 16:30

Venue

DoubleTree by Hilton, Skopje

KEY LEARNING POINTS of this Specialized Sales & Service Success Masterclass:

  • Trending Sales Tips for Sales Professionals in 2024
  • Become A Far Better Negotiator
  • Customer Service Excellence tips & tricks for 2024
  • Converting Leads to Sales fast
  • Maximize orders from existing or past clients
  • Meetings, follow ups & prospecting in the remote and digital workplace
  • Service Always Sells! – how your team should stand out from the crowd
  • Handling Objections, Creating Urgency and Controlling the negotiation process
  • Customer relationship methods that can instantly grow your sales per client
  • Biggest selling mistakes to avoid
  • Driving Top Sales Performance from your team

Even the best, the most competent & most experienced Sales & Customer Service professionals need an occasional ‘skills boost’ & new ideas!
Join us – Limited seats available. Grab Your Ticket Now!

TRAINING PROGRAM

Session 1 – Sales Tips for Sales Professionals

  • ‘Stand Out’ Selling Tactics that work & win clients
  • Biggest selling mistakes experienced sales pros can make
  • How to maximize orders from existing clients
  • Converting Leads to Sales fast
  • Handling Objections, Creating Urgency and Controlling the process
  • Is cold calling really dead?
  • Adjust Your sales style for the Digital, Remote and Virtual World

Session 2 – Customer Service Excellence

  • Service Sells!
  • Are you meeting your customer’s expectations?
  • How to win over and keep big clients and accounts
  • How to find and attract ‘the right kind of client’
  • The needs, expectations and triggers of today’s clients.
  • Grab the attention of Decision Makers instantly
  • Customer Service Excellence tips & tricks that can instantly grow your sales per client

Session 3 – Negotiation Lessons from An Ex-Professional Buyer

  • Become A Far Better Negotiator, With Lessons From Andy’s Background As A Professional Buyer
  • Why do most salespeople struggle with Negotiation
  • How to understand the ‘tricks’ that most people play on you?
  • Stop getting ‘beaten down’ on your prices/margin
  • Win the business at a higher price

Session 4 – Managing Sales & Customer Service Teams

  • Business Growth & Development through Team development
  • How to find, train, motivate, control and grow sales people?
  • Driving top sales performance from your team
  • Where should sales people spend their time
  • Managing hybrid and remote sales teams tips
  • Rules culture Vs. Sales Culture
  • How Do We Still Get Great Results From Our Sales Team In These ‘Strange Times?’

ABOUT THE SPEAKER

Andy Preston is a top International Sales Motivational Speaker, Sales Influencer and Master Sales Trainer.

Named as one of the World’s Top Sales Gurus, Andy creates ‘Stand Out Salespeople’ worldwide, with his revolutionary ‘Stand Out Selling’ Sales System. ‘Stand Out Selling’ helps salespeople stand out from their competition, win more business, and do so at higher prices!

Previously a trained Professional Buyer, then the Top Salesperson in the UK, Andy Preston has now trained more than 130,000 Salespeople face to face, in more than 40 countries, on 6 continents, since 2004. And plenty more online, through his ‘Stand Out Sales Academy’.

With more testimonials than any other Sales Expert online (330+ on LinkedIn alone), Andy’s work is recognised worldwide.

Andy Preston has been named:

* The World’s Top Recommended Sales Expert

* Ranked UK’s Top Sales Trainer – LinkedIn

* #2 In The Top 20 UK Sales Blogs – Lolly.co

* Top Sales Expert – Geniecast

* Top Sales Influencer – WittyParrott

* Top Sales Experts To Follow On Twitter – Evan Carmichael

* 10 Sales Experts Every Salesperson Should Follow On Twitter – Etail Insights

The average international rating of our events is
4.91

For program, trainers and organization
based on audiences’ evaluations from hundreds of events in Europe, USA & Canada

About Smart Events International

Smart Events International is a leading corporate education provider, organizing specialized workshops and in-house trainings in Europe, USA & Canada with world top trainers and mentors.

Our core mission is to help our trainees have a better life by helping them learn smart techniques to advance in their careers.

Our past events’ participants include assistants and managers from Google, CERN, Amazon,  Credit Suisse, SunLife, T-Mobile, World Trade Organisation, PWC, Ernst & Young, Royal Bank of Canada, Shoppers Drugmart, Barclays Bank, McGill University, Shoppers Drugmart, Roche, Novartis, Nestle, Swarovski, IBM, Amazon, UBS, P&G, Unilever, Kelloggs, United Nations, Wrigley, McKinsey, Children’s Hospital of Chicago, The American Marketing Association, Uber.

In these challenging times we feel like it is our responsibility now, more than ever to help you work smarter, stay focused, motivated and gain the essential skills and knowledge to thrive in the new, partly virtual workplace.

Therefore we are packing and putting all of our expertise and knowledge in these webinars to help you thrive and shine in these tough times!

OUR PAST TRAININGS’ PARTICIPANTS COME FROM WORLD LEADING COMPANIES AND ORGANIZATIONS

PARTICIPATION FEE

  • Regular Ticket

  • Participation Fee for 1 person
  • $239
  • INCLUDES:
    Participation fee
    Training Manual
    Lunch and refreshments
    Certificate
  • *The price is in USD, all taxes included
  • Package deal

  • Buy 2 get 1 free.
  • * Available until October 1st
  • $478
  • INCLUDES:
    3xParticipation fee
    3xTraining Manual
    3xLunch and refreshments
    3xCertificate
  • *The price is in USD, all taxes included